If you have questions about your order that are not covered here, please email us at firstname.lastname@example.org and a human will contact you within 24 hours.
Most US orders arrive within 7 days and international orders within 3 weeks. Any availability issues will be clearly indicated on the product page.
We offer full refunds, including shipping, in following cases:
We want our customers to be satisfied. If you are unhappy with your order but it doesn't qualify for a refund please contact us at email@example.com. We'll do our best to meet your needs.
We accept all major credit/debit cards as well as Paypal. You'll be able to choose your payment method after entering your shipping information at checkout.
Yes, your credit card details are secure. We use Stripe's technology to process transactions, the same as Target, Best Buy, Lyft and other major companies. The short version is that our payment system is secure because we never have access to your credit card details. After you click "Pay Now" your card number, expiration date and verification code bypass us and go directly to Stripe's secure gateway. Stripe then processes the payment, notifies us when it is successful and we mark your order as ready to ship. All this happens in a second or two.
Our store also has a valid SSL certificate and uses HTTPS exclusively (check for the "secure" label in your browser bar) so everything is safely encrypted.