Frequently Asked Questions

If you have questions about your order that are not covered here, please email us at info@animalinyou.com and a human will contact you within 24 hours.

When will my order arrive?

Most US orders arrive within 7 days and international orders within 3 weeks. Any availability issues will be clearly indicated on the product page.

What is your refund policy?

We offer full refunds, including shipping, in following cases:

  • Your order is damaged or improperly printed. If the shirt is blank, the colors wrong, the seams undone, etc, simply send us clear photos of the damage and we will either send you a new one or issue a refund (your choice). No need to return the merchandise.
  • You received something other than what you ordered. If you receive something that doesn't match your order receipt just send us a photo, same as above.
  • Your order was never shipped. You have the option of a full refund if it has been longer than 30 days since you placed an order and nothing has shipped. In most cases we will contact you and clear up the issue long before that.

We want our customers to be satisfied. If you are unhappy with your order but it doesn't qualify for a refund please contact us at info@animalinyou.com. We'll do our best to meet your needs.

What payment methods do you accept?

We accept all major credit/debit cards as well as Paypal. You'll be able to choose your payment method after entering your shipping information at checkout.

Is it safe to use my credit/debit card?

Yes, your credit card details are secure. We use Stripe's technology to process transactions, the same as Target, Best Buy, Lyft and other major companies. The short version is that our payment system is secure because we never have access to your credit card details. After you click "Pay Now" your card number, expiration date and verification code bypass us and go directly to Stripe's secure gateway. Stripe then processes the payment, notifies us when it is successful and we mark your order as ready to ship. All this happens in a second or two.

Our store also has a valid SSL certificate and uses HTTPS exclusively (check for the "secure" label in your browser bar) so everything is safely encrypted.